Walmart’s standard return policy allows returns and exchanges on most items within 90 days of purchase. To be eligible for a full refund, you must provide your purchase receipt or other proof of purchase. Your item must also be unused and unopened in most cases. Returns made without a receipt are only eligible for store credit or exchange.
Unfortunately, Walmart does not accept returns on makeup that has been opened or used. You cannot return makeup to Walmart after 90 days.
If you would like to return used or opened makeup to Walmart, you can attempt to do so by visiting the customer services counter at any Walmart retail location. Even though it technically goes against their policy, Walmart has been known to occasionally accept returns on lightly used makeup.
What Makeup Cannot Be Returned To Walmart?
Technically, Walmart does not accept returns on items that have been opened or used, but there are no specific makeup types that Walmart excludes from their returns policy.
However, Walmart does reserve the right to deny returns on any items at any time for any reason.
Can You Return Makeup To Walmart After 90 Days?
Unfortunately, makeup cannot be returned to Walmart after 90 days.
How To Return Makeup To Walmart
When returning anything to Walmart, you have a few different options for how to go about the return.
First, you can always return an item to any Walmart store location, whether you bought it in person or online.
To return your item in person at Walmart, follow these steps:
- Gather your item, all of its original packaging and accessories (preferably unopened), your original form of payment, and your purchase receipt
- Visit your neighborhood Walmart location
- Find the customer service desk and let them know you’d like to return an item
- The employee will walk you through the rest of the returns process
If you purchased your item through Walmart.com or the Walmart app, you can start your return online by following these steps provided by Walmart:
The return methods you’ll be offered include the following:
If you have any questions about the returns process, you can always contact Walmart customer service by calling 1-800-925-6278 (1-800-WALMART).
Returning Makeup Without A Receipt
Unfortunately, Walmart’s return policy is fairly strict when it comes to receipts. In order to qualify for a full refund, customers must provide a receipt.
However, if you can’t provide a receipt, you’re not completely out of luck.
Walmart’s return policy states that customers can provide a valid, government-issued ID in place of a receipt when making a return. If your ID can be verified, then your return will be accepted (within the allowed return window).
However, no-receipt returns are only eligible for cash refund if the price of the item is $10 or less. If the current price of the item is higher than $10 (which will certainly be the case for a laptop), then you will be offered a refund in the form of a Walmart shopping card or gift card. You will also be given the option to exchange your item for another item of the same price.
Be aware that Walmart tracks no-receipt returns, which is why they ask for customer IDs. If a customer is found to be abusing Walmart’s no-receipt returns, there’s a good chance that customer will be prohibited from making future returns.