Can I Return Clothes To Walmart?

Walmart’s standard return policy provides a 90-day window for returns on most items, including clothing. All returns are expected to be accompanied by a receipt or other proof of purchase. However if you can’t provide a receipt, keep reading to find out what your options are.

Due to health and safety concerns, some clothing items such as underwear and bras are not eligible for return if they have been opened or used.

walmart cloths

How Long Do You Have To Return Clothes At Walmart?

All clothing sold at Walmart can be returned or exchanged within 90 days of purchase if it meets the requirements of the policy as described above.

After 90 days, Walmart accepts returns on a case-by-case basis. Despite the 90-day limit, store managers have the ability to override this policy if it’s appropriate given the circumstances. So, while there’s no guarantee you’ll get a refund from Walmart after 90 days, it’s always worth a try.

What Clothes Can You Return At Walmart?

All clothing items can be returned or exchanged at Walmart, but some items are regulated by stricter health regulations than others.

All items must be clean, like-new, unaltered, and undamaged to qualify for a refund.

Some examples of the types of clothing items that can be returned include:

  • Shirts
  • Pants
  • Shorts
  • Socks
  • Underwear
  • Bras
  • Jackets
  • Sweatshirts
  • Sweaters
  • Shoes
  • Coats
  • Dresses
  • Jeans
  • Hats
  • Pajamas

The only exceptions to this policy are regarding intimate items such as underwear and bras. These items cannot be opened or used, otherwise they will not qualify for a return or exchange.

Can You Return Washed Clothes To Walmart?

Despite expecting clothing to be in unaltered and like-new condition, Walmart is often willing to accept returns on clothing even if they’ve been worn and/or washed.

As long as your clothing items are clean, undamaged, and unaltered, then you will likely still be able to return them. Just make sure that the clothing could pass as new at the time of your return. If Walmart cannot resell the item, they will be unlikely to approve your return.

Can You Return Clothes To Walmart Without Tags?

Yes. Walmart’s return policy does not specify that clothing has to have its tags intact in order to qualify for a return. As long as you have your original purchase receipt on hand, you should still be able to return your items even if the tags have been removed.

Can You Return Clothes To Walmart Without A Receipt?

Under their standard return policy, receipts are requested but not required for returns and exchanges to be approved. As long as you can provide a valid, government-issued ID, then you will still be eligible for a refund even if you can’t provide a receipt or other proof of purchase.

But remember that even if you don’t save your paper receipt, there are sometimes other ways to provide proof of purchase. For example, if you bought your phone online or through the Walmart app, you automatically have a purchase record of your transaction that you can use to initiate your return. You can also use your packing slip as a receipt if you purchased your items online.

Walmart even offers an online tool for looking up your own receipts for in-store purchases made with debit or credit cards. However, this tool is infamous for malfunctioning, so it’s not guaranteed you’ll be able to use it to find your receipt when you need it. 

How To Return Clothing Items At Walmart?

When returning anything to Walmart, you have a few different options for how to go about the return.

First, you can always return an item to any Walmart store location, whether you bought it in person or online.

To return your clothing in person at Walmart, follow these steps:

  1. Gather your item, all of its original packaging, your original form of payment, and your purchase receipt
  2. Visit your neighborhood Walmart location
  3. Find the customer service desk and let them know you’d like to return an item
  4. The employee will walk you through the rest of the returns process

If you purchased your item through or the Walmart app, you can start your return online by following these steps provided by Walmart:

walmart return app step

The return methods you’ll be offered include the following:

walmart return methods

If you have any questions about the returns process, you can always contact Walmart customer service by calling 1-800-925-6278 (1-800-WALMART).

Does Walmart Refund You For Returns?

If your return is accepted, you will be offered a refund to your original form of payment in most cases.

For example, if you paid in cash, you will receive your refund in cash. If you paid with a credit card or debit card, then you will be refunded to your card.

Cash refunds are the fastest way to get your money back when making a return, so consider this when making your purchases.

If you’re being refunded to a credit or debit card, be aware that bank processing times will affect how long it takes for you to receive your funds. Refunded transactions typically won’t post until the end of that business day, and then your bank may take 1-3 additional days to process the transaction back into your account.

If you return your phone by mail, you may have to wait up to several weeks to receive your refund, considering shipping and processing times.


Can you return underwear to Walmart?

Yes. However, they must be unopened and unused. Walmart does not accept returns or exchanges for underwear or bras that have been opened or worn.

Who pays for the return shipping charges?

In most cases, Walmart pays for shipping charges on returns.

Can Walmart deny your return?

Yes. Walmart reserves the right to deny any return for any reason at any time.

Can Walmart ban you for too many returns?

Yes. Walmart reserves the right to deny returns, which can be due to perceived “abuse” of the return policy.


Anytime you need to return clothing to Walmart, rest assured that you’ll be able to get a refund as long as you request your return within 90 days. To increase your chances of getting your refund approved, bring your original purchase receipt and make sure that your clothes are in like-new condition.

After 90 days have passed, you will no longer qualify for returns or exchanges at Walmart.

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