How To Cancel A Walmart Pickup Order?

6 mins read

Walmart Pickup is a great way to order things online through Walmart without having to pay for shipping or wait for your items to be delivered.

But what happens if you change your mind about your pickup order after you’ve submitted your payment? Keep reading to find out how to cancel a Walmart Pickup.

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Canceling a pickup order through Walmart is usually an option, as long as your order has yet to be fulfilled. However, it’s important to note that not all pickup orders can be canceled.

It’s most likely that your order will be eligible for cancellation if it is still in the “processing” phase. If you have already received a notification that your order is ready for pickup, then you will not be able to cancel it.

If your order qualifies for cancellation, you will see this as an option in your purchase history on Walmart.com or through the Walmart app.

How To Cancel A Walmart Pickup Order?

To cancel a qualifying pickup order, follow these steps:

  • Log in to your Walmart account through Walmart.com or the Walmart app
  • Select “Account”
  • Select “Purchase History”
  • Locate the order you want to cancel
  • Scroll to the bottom and select “Request Cancellation,” if available

If you cannot cancel your order but would still like to be refunded for your items, you will need to retrieve your order from Walmart in person, then request an immediate refund.

But remember that canceling your order isn’t your only option. You can also edit your order to change your designated pickup time.

If you would like to reschedule your pickup time for a Walmart order prior to your existing pickup window closing, follow these steps:

  1. Log in to your Walmart account through Walmart.com or the Walmart app
  2. Select “Account”
  3. Select “Purchase History”
  4. Find the order you would like to edit
  5. Select “Edit items”
  6. Reschedule your time slot
  7. Save your changes

If your pickup time has already passed, you have a few different options:

  • You can arrive at your designated Walmart pickup location and pick up your order even if you have missed your pickup window, or…
  • When you miss your pickup window, you will receive an email from Walmart prompting you to reschedule your time slot, so all you need to do is follow the instructions in the email.

How Long Does It Take To Cancel?

Canceling a Walmart pickup order takes just a few minutes by using the Walmart app or website. If your order is canceled successfully, the cancellation will take effect immediately. 

What Happens If You Don’t Pick the Order?

If you forget or choose not to pick up your Walmart Pickup order, a few things might happen.

First, you will be contacted by Walmart, most likely via email, and given the opportunity to reschedule your pickup.

If you do not wish to reschedule, you will have the option of canceling your order. However, not all orders are eligible for cancellation. If your cancellation is granted, you will receive an email confirmation. If not, you will have the option of picking up your items and requesting a refund.

In some cases, canceled orders might incur an unspecified restocking fee.

FAQs

Can you cancel a Walmart pickup order after the cutoff?

No. After your Walmart order has finished processing, it cannot be canceled. It can only be rescheduled or picked up and then returned.

Why does Walmart cancel your pickup order?

If you notice that your Walmart pickup order was canceled by Walmart, this might be due to insufficient supplies. If the store’s inventory was not properly updated online, you might have ordered an item that the store does not actually have in stock. In this case, Walmart might refund your order without notifying you.

Do you get money back if you cancel a Walmart pickup order before it is ready?

Yes. Any time you successfully cancel a Walmart pickup order, you will be refunded your money. However, in some cases, you might be charged a restocking fee. 

Is the cancellation of Walmart pickup order guaranteed?

No. Not all Walmart pickup orders can be canceled. If you cannot cancel your order, you will need to pick it up and then return it in order to get your money back.

Conclusion

Canceling a Walmart pickup order is sometimes an option, but not always. To increase your likelihood of being able to cancel your order, make sure you do it while your order is still processing. Once your order is ready for pickup, you will not be able to cancel it.

Your only option for getting your money back at that point would be to visit the store, retrieve your items, and let an associate know that you would like an immediate refund.

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