Does Harbor Freight Have In-Store Pickup?

8 mins read

Harbor Freight does not offer “buy online, pick up in-store” services. When you buy your tools online, you can only have them shipped to your chosen location. The alternative is to call your nearest Harbor Freight store and ask if the tools you need are available and buy them in-store.

Harbor Freight does not offer pickup services to encourage customers to shop in-store. Doing this can increase sales since customers may buy more items than they have planned.

Harbor Freight store front

“Buy Online, Pick Up In-Store” Alternatives

Since Harbor Freight does not have the buy online, pick up in-store option, you can buy your goods via the phone. The customer service team is available from Monday through Sunday and is ready to help you with your query. You can call anytime between 6 am to 6 pm Pacific Time.

How Does Order By Phone at Harbor Freight Work?

To place your order via the phone, call Harbor Freight at 1-800-444-3353. You can call all through the week, from Monday to Sunday. Harbor Freight customer service associates are available from 6 am to 6 pm (PT) and will give you all the information about the tools you need.

Does Harbor Freight do delivery?

Harbor Freight offers delivery services for items bought in-store or online. The retailer uses USPS, FedEx SmartPost, FedEx Ground, FedEx Air, and trucks to deliver your orders. After confirming your order, you will receive an email that confirms your carrier and the estimated delivery date.

How do you check Harbor Freight stock?

You can check whether the tools you need are in stock on the Harbor Freight website. Just enter what you need in the search bar and click on search. The search results will show the available items and the local stores that have the item in stock.

You can also call your nearest Harbor Freight store to confirm the item’s availability. Before you call the store, ensure that you have the item number.

How Long Does Harbor Freight Take To Deliver Your Order?

Harbor Freight’s order delivery times depend on your location. Delays by your shipping carrier and the weather may also affect the delivery times. The estimated delivery times across the states and country are as listed below.

  • Flat rate or standard delivery – 5–7 business days
  • Express delivery – 2–4 business days
  • Truck delivery (for Large Items) – 10–20 business days

Does Harbor Freight offer free shipping?

Harbor Freight does not offer free shipping except for gift cards. Flat rate shipping rates are $6.99 for orders without overweight items. Bulky and heavy items attract an extra fee. You can also get express shipping at an additional cost.

Does Harbor Freight Offer Discounts?

Harbor Freight offers various ways to save on your tool purchases. You can get discounts using the Monthly Coupon Book, Harbor Freight Credit Card, Inside Track Club Membership, or coupons sent through their weekly emails. 

Does Harbor Freight accept coupons over the phone?

Harbor Freight accepts coupons over the phone. You can present coupons in-store via your mobile phone when shopping in-store at Harbor Freight. Harbor Freight will scan the digital coupons from its website, social media, or your email and apply them to your purchases.

Do they have senior or other discounts?

Harbor Freight does not offer senior discounts or other discounts apart from coupons. Instead, the retailer provides attractive prices that compete with other stores offering discounts on their products.

A Guide on How to Order By Phone at Harbor Freight

To place an order at Harbor Freight by phone, follow these steps.

  • Call Harbor Freight customer service at 1-800-444-3353. Ensure you call between 6 am to 6 pm (PT) from Monday through Friday
  • Give the item name and product number of the tools that you need
  • Provide a valid daytime phone number when placing your order
  • Choose your preferred delivery option
  • Confirm and place your order
  • After placing your order, you will get a confirmation with details of the order and the estimated delivery date

Harbor Freight accepts various forms of payments, including MasterCard, Discover, Visa, American Express, and Harbor Freight gift cards. You can also buy goods and pay through the various payment plans offered by Harbor Freight. You can choose the 6-month, 12-month, or 36-month payment plans.

Can you return items to Harbor Freight?

If unsatisfied with your Harbor Freight order, you can return the items within 90 days of purchase for a replacement or full refund. For your return to be processed, you must carry the original receipt.


Who owns Harbor Freight?

Eric Smidt is the current owner of Harbor Freight. The company began its operations in 1977 and currently operates over 1,300 stores and over 25,000 staff in the US.   

Is Harbor Freight doing curbside pickup?

Harbor Freight does not provide curbside pickup services. You can only buy your items in-store or use their delivery services.

Does Harbor Freight have pickup tool boxes?

Harbor Freight sells different tool boxes, including pickup truck tool boxes. You can get them in various shapes, sizes, and different brands.

Why are Harbor Freight tools cheap?

Harbor Freight tools are relatively cheap since they get them directly from the manufacturers. With no middlemen involved, they can sell their tools at affordable prices.

Does Harbor Freight have a website?

Yes, you can access its website at

Does Harbor Freight offer international shipping?

No, Harbor Freight does not ship internationally. The retailer only delivers to locations in the continental US, Alaska, and Hawaii.


Harbor Freight does not provide in-store or curbside pickup services for online orders. You can, however, call ahead of your visit to the store to check the availability of the items you need.

When you place an order online, Harbor Freight will ship your order to your home within 2-10 business days, depending on your location. However, the retailer does not offer international shipping.

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