If you recently ordered something on Walmart.com that now has a “cancellation pending” indication attached to it, keep reading to find out why this is happening.
The “cancellation pending” indication on your Walmart.com order can be the result of a few different things:
- You intentionally canceled your order after placing it
- You accidentally canceled your order after placing it
- You ordered something that was out of stock, discontinued, listed incorrectly, or had insufficient quantities to fulfill your order
- Walmart’s system found an error with your payment or shipping information that will prevent them from fulfilling your order
Limits On Available Quantities
If you ordered something that does not have sufficient available quantities to fulfill your order, this might result in a “cancellation pending” tag on your order. Unfortunately, Walmart’s website doesn’t always have updated stock quantities, making it possible for customers to submit orders for unavailable items.
This generally shouldn’t happen, but sometimes errors make their way through the cracks.
If the item you ordered is not available in the quantity you requested, your order may be canceled. The “cancelation pending” tag may remain on your order for up to one week before you’re refunded your money.
Item Is Out Of Stock
Typically, out-of-stock items should be listed as such to prevent customers from ordering them. Unfortunately, this doesn’t always happen the way it should.
If you ordered an item that is out of stock without realizing it, your order may be canceled after you submit it. If you see the “cancelation pending” tag on your order, this could be why. You may have to wait up to one week to receive your refund for the out-of-stock item.
Price Or Other Listing Errors
Occasionally, Walmart’s system will reflect incorrect prices or other important information for some of their items. If you unknowingly order an item that was listed incorrectly, then there’s a chance your order will be canceled by Walmart after you submit your payment.
If this happens, you might see the “cancelation pending” tag on your order, and you might have to wait up to one week to receive your refund.
Cancellation Pending Status
Unfortunately, there is nothing you can do to reverse a pending cancellation. Regardless of the reason for the cancellation, you will simply need to wait for it to be processed. Once this happens, you will be refunded the money for your order.
If you have any questions or concerns, you can always call Walmart’s customer service department at 1-800-WALMART to find out what your options are. However, they will likely tell you to wait until your refund is processed.
In some cases, Walmart shoppers report still receiving their items even after the “cancellation pending” status appears on their order. This most commonly happens when a cancellation is intentionally or accidentally requested by the customer. If this happens and the cancellation was not requested quickly enough, you might still receive your items despite attempting to cancel your order.
Can you cancel a cancellation request on Walmart?
No. Once a cancellation has been requested, you cannot reverse this request.
Can Walmart ban you for too many returns?
Yes. Walmart reserves the right to limit or prohibit returns for any customer at any time for any reason.
How long will a canceled transaction be pending?
Up to one week.
Can you cancel an online order before delivery?
Yes, as long as you cancel it while it’s still processing. Once the order has finished processing, you will need to return your item through the returns process to get your money back. Unfortunately, there’s no way to determine how long your order will take to process, and some orders will process in a matter of minutes. So, regardless of how quickly you request your cancellation, it might not work.