As one of the biggest shopping warehouse clubs in the world, Costco strives to provide an outstanding shopping experience for all its customers. But not everyone has the strength or stamina to make their way from one end of the store to the other – especially if you’re dealing with chronic pain or are living with a disability.
This post will look at how Costco caters to customers who use personal mobility devices to make their shopping easier.
- 2 What Kind of Motorized Carts Does Costco Have?
- 3 How to Use Costco’s Motorized Carts
- 4 Does Costco Sell Motorized Carts ?
- 5 How to Order Motorized Carts at Costco?
- 6 Other Accessibility Features Offered At Costco
- 7 Costco Motorized Cart Reviews
- 8 Other Stores that have Motorized Carts
- 9 FAQs
- 10 Conclusion
Costco has motorized carts available for physically challenged customers. These carts have a battery-powered motor that helps move the cart around the store. The motorized carts come with a basket attached to the front part for easier shopping.
It also has built-in footrests to ensure that the user is comfortable enough.
Costco’s motorized carts are free to use. The retailer considers its customers to be its “members,” and members get a lot of perks. One of those is access to free motorized carts.
Anyone can use a motorized cart while shopping at Costco. The retailer does not require you to prove a disability to use the cart. However, Costco only offers limited numbers of these carts reserved for customers with disabilities or those who need help getting around the store.
What Kind of Motorized Carts Does Costco Have?
Costco has a variety of motorized carts to help customers with mobility issues. Electric carts are available at most Costco locations and make it easy to get from aisle to aisle without walking. These carts are especially helpful for people with mobility issues.
Scooter carts are also available at many Costco locations. Like the electric carts, these units allow you to move through the store without lifting yourself off of the chair every time you need to go somewhere.
Wheelchairs are available at select locations, but only in specific sizes and colors. The wheelchairs come fixed with a cart at the front for easier shopping. Costco also has employees ready to help disabled customers move around and make their shopping easier.
How to Use Costco’s Motorized Carts
Costco has a selection of motorized carts located near the store entrance. These carts make it easy for you to get around the store without carrying heavy items from place to place. The best part about these carts is that they are free, so you don’t have to pay any fees to use them. Here are some steps to follow when using them.
- Get on the cart and push the green or red button on the side of the cart’s control panel. This will start the engine and allow you to move
- To move forward, pull the throttle on the steering wheel back towards you
- Pulling the other side of the throttle backward will let you reverse
- Turn the steering wheel to change directions between the shopping isles
- When you need to stop to pick items and add them to your cart, release the throttles, and the cart will stop moving
If you need assistance using one of these carts, ask any staff member for help.
Does Costco Sell Motorized Carts ?
Costco has a wide variety of motorized carts and wheelchairs, which are great for use in the warehouse. You can buy these items online at costco.com or visit your nearest Costco outlet.
Costco sells various motorized carts and wheelchairs, including models from Medline, Miracle Mobility, and more. Prices range from $80 to $1,900. All the items as FSA eligible with key features and specifications for each model that includes
- Lightweight chairs that support up to 400 pounds
- Long-lasting battery that can last for up to 15 miles
- Large padded seat size: 17.5″ x 17.5″
- Safety belt
- Leg and arm rests
How to Order Motorized Carts at Costco?
To buy motorized carts and wheelchairs from Costco.com, follow these steps:
- Log in to Costco your account
- On the home page, click on Shop
- Scroll down to Health and Personal Care
- Click on Wheelchairs, Walkers, and Medical alert devices
- Select the mobility device you need and click on Add to Cart
- When done with shopping, click on Checkout
- Enter your shipping address
- Enter your payment information to complete the checkout
You can also buy in-store by visiting your local Costco warehouse and going to the mobility equipment department. You can search for the nearest Costco store by entering your zip code in the store locator feature.
You’ll need to have a valid Costco membership card to purchase an item from this department. If you don’t have one, you can sign up for one online or at the counter when entering the store.
Once inside, look for the health and personal care or mobility equipment department and talk to an associate about what you are looking for in terms of size, style, color, and so on. They’ll be able to help guide you toward the best option based on your specific needs and budget constraints.
Other Accessibility Features Offered At Costco
Costco offers several accessibility features for its physically challenged customers. These include
- Wheelchair Accessibility – Costco stores have good wheelchair access, with designated parking spaces and wide aisles making it easy to navigate around the store. Most Costco stores also have wheelchair-accessible restrooms too.
- Elevators – Some Costco stores have elevators available for customers with disabilities who may need assistance getting around the store. Some locations may even have escalators for access to upper floors or parking levels for use by customers with disabilities.
- Service Animals – Costco welcomes service animals into their stores and encourages customers who need their assistance to bring them along when they shop at Costco.
- Accessible Parking Spaces – Designated parking is available for disabled shoppers at all Costco locations. This includes wheelchair-accessible spaces and ramps leading into the building or around it.
Costco is also committed to providing a website that’s accessible to all users. The following accessibility features are available on Costco.com:
- Proper site structure for use with assistive technology – The website is structured so that all pages have text descriptions of the links, buttons, and other interactive elements on each page.
- Text equivalents for images – This helps users who have low vision or cannot see pictures. If an image has a text equivalent, it’ll be displayed in place of the image when the customer clicks on it.
- Full keyboard access allows users to navigate the site using only their keyboard. It’s possible to click on buttons and links, select items, and make purchases by pressing keys on the keyboard.
- Video captioning – allows users to view videos with subtitles that describe what is happening in each scene. This is useful for people who have hearing problems.
- Color contrast ratios for text and images – All the text on Costco’s website has proper color contrast ratios, so it’s easy to read by people with vision impairments. The images also have a sufficient level of contrast so they can be seen clearly by people who have low vision or color blindness
- Labels for forms and input fields – The first thing you’ll notice when you visit any page on Costco’s website is that all the form labels are clearly labeled. It ensures people with visual impairment can quickly identify the purpose of each form field and input their information correctly.
Costco Motorized Cart Reviews
Costco motorized shopping carts are well built, sturdy, and easy to use. The carts are heavy-duty and can hold up to 400 lbs. of weight.
Costco motorized shopping carts enjoy high reviews. Customers are delighted with the durability and performance of Costco motorized carts. They love the ease of use, convenience, and ability to move heavy items. Here’s what some of them had to say:
Other Stores that have Motorized Carts
Other than Costco, some of the stores that offer motorized carts for customers include;
- Food Lion
- Sam’s club
- Whole Foods Market
- Trader Joe’s
- The Home Depot
Does Costco have accessibility parking?
Costco has a small number of designated accessible spaces in its parking lots. However, these spaces are often reserved for people with disabilities and are therefore not accessible to anyone else.
Can a Costco employee assist you around the store if you need help?
Costco employees will help you find products in the warehouse if you’re having trouble locating something on your own. They’ll also assist with checkouts if you’re unsure how to place an order or want more information about a specific product or service.
Costco employees also help disabled customers move around the store and assist them with shopping. You need to request an employee for help or call in advance so that Costco can have someone waiting and ready to assist.
Can you take someone to Costco to help you shop?
Costco’s membership policy allows a Costco member to shop in the company of two other Costco cardholders. Therefore, if you need any assistance, Costco will let you take a family member or friend. However, you cannot bring anyone along if you are shopping with a Costco shop card.
Can you bring an assistance animal to Costco?
Costco officially welcomes service animals but not emotional support animals (ESAs). Only service dogs are eligible in the store, and they must be wearing an official vest or harness identifying them as such. One exception is if the member has a health condition requiring the assistance of an ESA and they have documentation from their doctor indicating that this is indeed necessary.
Does Costco offer wheelchairs to its customers?
Costco provides wheelchairs to its customers. The wheelchairs come with shopping carts attached to them, so you can easily push the wheelchair around while shopping. The benefit of these wheelchairs is that they are available for anyone who needs one, regardless of whether or not they have a membership. A customer using a wheelchair can ask for assistance from a Costco employee or come with someone to push them around.
Costco provides handicap/motorized carts to customers with mobility issues. In addition, Costco has wheelchairs for physically challenged customers. Costco employees also assist disabled customers in moving around the store and shopping.
The retailer has a range of accessibility features to assist disabled customers in quickly accessing the warehouse and shop. There are wheelchair ramps, accessible parking spaces, and a fully accessible website. You can also bring an assistance animal to Costco to help you shop, provided that it’s not an emotional support animal.